PANIC THE MOTHER ships worldwide. The shipping price is calculated based on the items you have ordered & your location in the world.
Our team is hard at work to guarantee your order is shipped as soon as possible. Items in your order may ship separately.
We ship via DHL worldwide.
Orders are subject to import tax & duties. The shipping carrier will invoice you upon delivery of your goods. Any other non-customs related local taxes are also not covered by PANIC THE MOTHER.
Customs duties and taxes on orders are non-refundable through PANIC THE MOTHER. However, your local customs bureau may be able to assist you with a duty refund.
If you are in Ibiza you can select the option to COLLECT your order free of charge at checkout. The collection is from our showroom in Ibiza. We will email you once your order is ready.
When will my order ship?
Orders are usually dispatched within 5 working days of you placing your order, you will receive notification via email when your order has been dispatched
How long will it take for my order to arrive?
Average shipping times once shipped:
IBIZA to UK: 5 working days
IBIZA to EU: 5 working days
IBIZA to the rest of the world: 12-15 working days
Please note: The above shipping times are estimates only. Actual delivery times may vary depending on shipping location and respective international customs. PANIC THE MOTHER is not liable for any loss or damage suffered by any reasonable or unavoidable delay in delivery.
How can I track my order?
Once your order has shipped, you will receive a shipping confirmation via email. If you are unable to locate this email or believe you have yet to receive your tracking details, please email us at email@example.com
What happens if my package gets lost?
Please contact DHL with your tracking number and they will assist you. Failing that, email us at firstname.lastname@example.org if your package is lost in transit, we will do everything we possibly can to assist you. However, we are not responsible for packages if there is proof of delivery.